Netsuite Case Creation

Would love to see new triggers or actions that would allow for cases to be created and updated within Netsuite.

Phuong Nguyen

said almost 6 years ago

Hi stanos,

Thanks for making the post! Just to make sure we understand your requests fully, could you also tell us in more details about the use case that you have in mind?

Thank you!

stanos

said almost 6 years ago

The use case I'm looking for is automatic update of Cases in NetSuite when tickets are updated in FreshDesk.

Phuong Nguyen

said almost 6 years ago

Hi stanos. Thanks for the reply! I will inform my team and update you here if there is any news.

Happy New Year!

Patricia Guevarra

said over 4 years ago

Hi Stanos,

Apologies for not getting back to you on this sooner. Were you referring to the standard object "Support Cases" in Netsuite? If so, this is something we already support. We also support creating and updating custom objects in Netsuite in case you needed it. Do try it out and let us know if you need anything else!

Still can't find your solution?

Send us a ticket, we will try our best to assist you with your problem