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Discussions Enhancement Requests New Applications
m

mart.uibo

started a topic about 7 years ago

[New App Request] Kayako CRM

hello workato!


Please consider adding support for Kayako CRM and ticketing system.


It has a very broad customerbase and integration between Kayako / Slack would definitely bring love.


cheers!

Phuong Nguyen

said about 7 years ago

Hey mart.uibo, thanks for creating this topic. I will raise the request with my Team and update you if there is any news. 

Meanwhile, do you mind sharing with us the integration scenario that you have in mind? Also, my Team does look out for 'hot' Apps and features to add, so if you have friends or colleagues who would like this connector to be available, do get them to share their scenarios here and upvote the idea as well. If there is a buzz, the request might be more prioritised.

Thanks again!

m

mart.uibo

said about 7 years ago

hi Phuong,


Kayako CRM main focus is a ticketing system for handling emails. Therefore a integration scenario which would allow a workbot to 'announce' the incoming new tickets in Slack chats or ability to add notes to ticket or assign them would be a great start. 


Happy to spread the word around about workato plus among the kayako users I know.


BR

Phuong Nguyen

said about 7 years ago
Thanks for the reply! I will let my Team know about this :) Will keep you updated.
C

Chris Porosky (chrisporosky)

said over 5 years ago

Hello,

Has there been any progress on this?  I still can't find kayako as a supported business app.

Thank you,

Chris

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