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Mike Caban

started a topic almost 7 years ago

ServiceNow: Using SSO

Hi,

Will this work if we use SSO for ServiceNow? I think the answer is no. As a test, I tried to connect to our dev instance ucidev.service-now.com (where I am an admin) yet I keep getting the 401 Unauthorized error. I know my credentials are correct and I am an Admin in the dev instance. 


Because my org uses SSO, is that why I can't seem to authenticate? If so, do I have to have a separate, 'local-only' user account to authenticate? Thanks in advance,

Mike


Bryant

said almost 6 years ago

Hi Mike, at this point, we do not support SSO authentication for Servicenow. We will be happy to post updates on this thread when it is supported. Thanks!

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