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L

Louis Pujol

started a topic over 5 years ago

Salesforce: set field to blank

I'm trying to blank out a field in Salesforce. I am currently using \u200b in the field. This blanks out the field in the display, but if I have the recipe check if it is blank, the code would say that there is something in the field. 

I have to create a phone number in RE Nxt if the field is not blank. 

Currently using a work around (conditional action to check for if field is not present OR if it contains \u200b.

L

Louis Pujol

said over 5 years ago

However this work around does not work for email which SF does validation on to make sure it is a valid email address. 

Patricia Guevarra

said about 5 years ago

Hello Louis,


Good news -- we have added a new formula to clear fields. Just put the word clear in the field while in formula mode. Do let us know if you encounter any issues.

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1 person likes this

Amanda Wong

said about 5 years ago

Still can't find your solution?

Send us a ticket, we will try our best to assist you with your problem

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