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C

Chewie Choo

started a topic about 6 years ago
Answered

Infusionsoft: Reflecting 0.5 Qty

How do I deal with the 0.5 Qty in Xero and Infusionsoft?

0.5 is OK in Xero but Infusionsoft does not like this. When I have 0.5 Qty in Xero and this invoice is sync to Infusionsoft, the 0.5 becomes zero which caused havoc in trying to reconcile accounts.

Any help or suggestions on ways to handle this properly please?  Thank you.

Best Answer
C
CJ Wee said about 6 years ago

Hi Chewie, unfortunately, it is impossible to reflect the decimal quantity in Infusionsoft. This is an Infusionsoft limitation. The work around is to map the line amount as the "unit price" and hard code "1" as the quantity (refer to screenshot below).


image


You can reflect the actual unit price and quantity in the description of the line item instead if you require that information in the Infusionsoft Order.


Answer

CJ Wee

said about 6 years ago

Hi Chewie, unfortunately, it is impossible to reflect the decimal quantity in Infusionsoft. This is an Infusionsoft limitation. The work around is to map the line amount as the "unit price" and hard code "1" as the quantity (refer to screenshot below).


image


You can reflect the actual unit price and quantity in the description of the line item instead if you require that information in the Infusionsoft Order.


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