Thank you for the suggestion. We will raise this request and get back to you.
However, you can still search for an agent in Intercom through our HTTP connector.
You may refer to more details on using our HTTP connector at http://resources.workato.com/http-connector/
Intercom API documentation link for listing agents/admins: https://developers.intercom.com/v2.0/reference#list-admins
Send us a ticket, we will try our best to assist you with your problem
Intercom connector - add a new action for "Search Agent"
Intecom connector - add a new action for "Search Agent"