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Discussions Recipe Building Recipe Error Troubleshooting
S

Saul Macht

started a topic almost 6 years ago
Answered

Recipe Error - No trigger events found

I've created a recipe for testing. However, I receive an error saying that there are no trigger events found when I've data that meets the trigger. What should I do?


Best Answer
T
Teo E Jin said almost 6 years ago

1) Check the Trigger Event. 

Is your recipe triggering based on New/Created or Updated or both. If the event is only based on New/Created, it means that updating the record does not trigger the recipe. If it is based on New/Updated, it means that updating a record will trigger the recipe. Also, do check the object referenced. If you are trying to trigger based on Contact, updating a different object such as the Account would not trigger the recipe.


2) Check the Trigger Filters. 

Do check your trigger filters to ensure that there are indeed records matching the trigger filter configured. Else you can try removing the trigger filter first to test the recipe, before adding them later on.


3) Check the Since Parameter. 

If this option is available, do check that you have configure it. The since parameter only applies for the first time you run the recipe. Once the first job is picked up, changing the since parameter will not effect the recipe, as jobs are picked up based on the date of the last job (recipes will pick up where it left off). You will have to make a copy of the recipe to update the Since Parameter.

Answer
T

Teo E Jin

said almost 6 years ago

1) Check the Trigger Event. 

Is your recipe triggering based on New/Created or Updated or both. If the event is only based on New/Created, it means that updating the record does not trigger the recipe. If it is based on New/Updated, it means that updating a record will trigger the recipe. Also, do check the object referenced. If you are trying to trigger based on Contact, updating a different object such as the Account would not trigger the recipe.


2) Check the Trigger Filters. 

Do check your trigger filters to ensure that there are indeed records matching the trigger filter configured. Else you can try removing the trigger filter first to test the recipe, before adding them later on.


3) Check the Since Parameter. 

If this option is available, do check that you have configure it. The since parameter only applies for the first time you run the recipe. Once the first job is picked up, changing the since parameter will not effect the recipe, as jobs are picked up based on the date of the last job (recipes will pick up where it left off). You will have to make a copy of the recipe to update the Since Parameter.

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