I've run into this also several times.
Allan Teng
Hi Rachel, Jeremy, this is a known problem.
Trigger error happens for many reasons and more often than not, they are no cause for concern. Typically, Workato automatically recovers from the trigger and hence does not send out an error notification.
The 60 consecutive errors should occur relatively quickly when a trigger issue is found as Workato automatically tries to recover from the failure.
Let me check with the team to see what we can do to enhance
Hello Workato team,
Could you kindly provide us with an update on this matter?
We similarly have a requirement where we seek to receive notifications promptly after the initial trigger failure for specific recipes. It would be greatly beneficial if this could be customizable on a per-recipe basis, allowing us to set different thresholds for various recipes.
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Send us a ticket, we will try our best to assist you with your problem
Rachel Natik
Error Notification Emails: Send email once a trigger error occurs
Context: I saw from my recipes that there was a trigger error that required me to refresh my schema. I didn't receive a notification for this.
I was told that this was because it hadn't reached 60 consecutive errors yet. I should have received an email the first time. This is pretty crucial for us to know that our recipe is not running any jobs. Can you please add this to product roadmap ASAP.
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