Just like any other app out there, Workato is not immune to pesky bugs that make our User Interface (UI) not work as well as it should. If you come across a bug in the UI, be it typos, symbols appearing in the wrong places or something that just doesn't look right, this forum is for you. Just follow the guidelines below to make sure that you report the bug the right way!
1. Detailed bug description
Make sure your description of the bug is as detailed as possible! The more detailed it is, the easier it is for Workato's bug hunters to hunt down those critters. Tell us where in the UI you saw this, and what was it that was'nt working as it should
2. Post screenshots
It always helps if you show us what the bug looks like. Just make sure you don't post any personal or confidential company data in there!
3. Steps to reproduce
Tell us how you got to that issue. Be detailed. Its a lot easier to deal with bugs if you know how to lure them out!
Still can't find your solution?
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we will try our best to assist you with your problem
Alvin Ee
How to file a UI Bug
Just like any other app out there, Workato is not immune to pesky bugs that make our User Interface (UI) not work as well as it should. If you come across a bug in the UI, be it typos, symbols appearing in the wrong places or something that just doesn't look right, this forum is for you. Just follow the guidelines below to make sure that you report the bug the right way!
1. Detailed bug description
Make sure your description of the bug is as detailed as possible! The more detailed it is, the easier it is for Workato's bug hunters to hunt down those critters. Tell us where in the UI you saw this, and what was it that was'nt working as it should
2. Post screenshots
It always helps if you show us what the bug looks like. Just make sure you don't post any personal or confidential company data in there!
3. Steps to reproduce
Tell us how you got to that issue. Be detailed. Its a lot easier to deal with bugs if you know how to lure them out!