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Discussions Recipe Building Recipe Error Troubleshooting
B

Brad Eisenberg

started a topic over 5 years ago
Answered

Google Sheets: New/updated sheet row trigger not picking up updates

I have a recipe that is monitoring a specific column in a google sheet for changes. In my case, it's a column called Status. Once the user updates the Status in a row, if the new Status meets the trigger criteria, it should trigger the recipe to run.


My recipe works well when I first run it. But I started noticing during testing that if I update the Status back to a value that had previously triggered the recipe, the trigger will not pick up that update. For instance, a Status of "Add to Calendar" triggers the recipe to run, and the last step of my recipe will change the status to "Scheduled." If I then happen to make an edit to other fields in that row and then put the Status back to "Add to Calendar," the trigger will not pick up that update.


Does the "New/updated sheet row" trigger inherently only pick up unique values in the column being monitored? If so, how might I get around this if my intention is to trigger my recipe any time that Status field is changed to the value I set up as my trigger criteria?


Best Answer
J
Justin Ng said over 5 years ago

Hi Brad, here is a video explaining the behavior of the Google Sheets trigger.


As a Partner, you are entitled to ticketed support. Would you like to submit a ticket so that we can diagnose the issue you are facing?

mp4
Google Sheet...
(5.66 MB)

Justin Ng

said over 5 years ago

'New/updated sheet row' triggers monitor a predetermined column for any changes, provided the recipe is running. You can read more about it here: http://resources.workato.com/googlesheets-connector/#/list/3?_k=6500oe

B

Brad Eisenberg

said over 5 years ago

I was testing with my recipes running, and got the results I've described. I also had read through the documentation and it's not explicit about what constitutes a "change" to the monitored column.

Answer

Justin Ng

said over 5 years ago

Hi Brad, here is a video explaining the behavior of the Google Sheets trigger.


As a Partner, you are entitled to ticketed support. Would you like to submit a ticket so that we can diagnose the issue you are facing?

mp4
Google Sheet...
(5.66 MB)
B

Brad Eisenberg

said over 5 years ago

Helpful video Justin, you gave me the answer I was looking for - yes, the trigger should pick up values that have previously been processed through the recipe. I'll go ahead and submit a ticket.

Amanda Wong

said over 5 years ago

As an additional note, there is a limitation to the Google sheets new/updated row trigger - updates to sheet rows can only be picked up for a maximum of 1000 rows. You may need to find another way to achieve your use case if you have a very large number of rows to monitor. 

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