Tradeshift not connecting properly

Hi,

When i try to export data from tradeshift to xero i am gettnig this error when trying to connect tradeshift:

{"error":"unauthorized_client","error_description":"App Workato.tradeshiftAdapterProduction not activated for company"}

Am i doing something wrong? The app is activated on my tradeshift account.

We have similar issues, it's a really bad connection between the two and noone (Workato or Tradeshift) takes any responsibility for it!

Hi Nicholas, 

Our product team is currently looking into this issue. If you are continuously facing the same issue, we can create a ticket for you and update you once it's fixed.

Thanks for your help.