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Discussions Recipe Building Recipe Error Troubleshooting
A

Apex Clearing

started a topic over 5 years ago
Answered

Error in Trigger <RestClient::GatewayTimeout: 504 Gateway Timeout>

I just started getting an error to a recipe that has been running correctly hundreds of times.  I can find any failed jobs and am curious what the error message relates to.  The error message is in the trigger and states:


<RestClient::GatewayTimeout: 504 Gateway Timeout>


Please let me know.


Thanks


Best Answer
A
Amanda Wong said over 5 years ago

Hi Pete, for which app and recipe did you receive this trigger error? This seems to be a temporary timeout error due to server connection issues. Are you still experiencing this error for the recipe? If so, can you try to disconnect and reconnect the affected applications?

A

Apex Clearing

said over 5 years ago

CORRECTION: "I can't find any..."

Answer

Amanda Wong

said over 5 years ago

Hi Pete, for which app and recipe did you receive this trigger error? This seems to be a temporary timeout error due to server connection issues. Are you still experiencing this error for the recipe? If so, can you try to disconnect and reconnect the affected applications?

A

Apex Clearing

said over 5 years ago

The apps are JIRA and Salesforce.  Specifically a JIRA trigger to create a new JIRA issue in Salesforce as a case.

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