Jira: Unable to select a custom field as input when creating an issue
I have some custom fields that I want to pass information into when creating an issue in Jira. I have provided the Project issue type and Sample Project issue type as follows:
I've already tried refreshing my schema and disconnecting and reconnecting my Jira account in Workato and there is no change.
Best Answer
P
Patricia Guevarra
said
almost 5 years ago
Hi Saul,
Thank you for reaching out! The Sample Project Issue Type field determines which custom fields are shown in the recipe. If you would like to dynamically set this field, you would be unable to get the custom fields. It would be best to create an arbitrary Project Issue type in your Jira account that has all the custom fields and select that for the Sample Project Issue Type field. You can keep the Project Issue Type dynamic. I hope this helps!
Answer
Patricia Guevarra
said
almost 5 years ago
Hi Saul,
Thank you for reaching out! The Sample Project Issue Type field determines which custom fields are shown in the recipe. If you would like to dynamically set this field, you would be unable to get the custom fields. It would be best to create an arbitrary Project Issue type in your Jira account that has all the custom fields and select that for the Sample Project Issue Type field. You can keep the Project Issue Type dynamic. I hope this helps!
Saul Macht
Jira: Unable to select a custom field as input when creating an issue
I have some custom fields that I want to pass information into when creating an issue in Jira. I have provided the Project issue type and Sample Project issue type as follows:
I've already tried refreshing my schema and disconnecting and reconnecting my Jira account in Workato and there is no change.
Hi Saul,
Thank you for reaching out! The Sample Project Issue Type field determines which custom fields are shown in the recipe. If you would like to dynamically set this field, you would be unable to get the custom fields. It would be best to create an arbitrary Project Issue type in your Jira account that has all the custom fields and select that for the Sample Project Issue Type field. You can keep the Project Issue Type dynamic. I hope this helps!
Patricia Guevarra
Hi Saul,
Thank you for reaching out! The Sample Project Issue Type field determines which custom fields are shown in the recipe. If you would like to dynamically set this field, you would be unable to get the custom fields. It would be best to create an arbitrary Project Issue type in your Jira account that has all the custom fields and select that for the Sample Project Issue Type field. You can keep the Project Issue Type dynamic. I hope this helps!