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Discussions Recipe Building Recipe Error Troubleshooting
S

Saul Macht

started a topic about 5 years ago
Answered

Unable to Save Recipe Due to Server Error

Hi,


I am trying to customize my recipe and I am unable to save it and it says it is unable to save due to server error. I tried this on other browsers as well so it doesn't seem to be a connection issue.


Best Answer
P
Patricia Guevarra said about 5 years ago

Hi Saul,


Thanks for reaching out! The error can be because you have too many fields in the apps you are using in the recipe. If the apps you're using in your recipe have Field lists (like Quickbase, Salesforce, and Netsuite), please try using the field lists and only enter the fields you need as input or output in the recipe. This will reduce the number of fields that the recipe will have to retrieve as well.


You can learn more about field lists here: http://docs.workato.com/connectors/salesforce.html#fields-list

Answer

Patricia Guevarra

said about 5 years ago

Hi Saul,


Thanks for reaching out! The error can be because you have too many fields in the apps you are using in the recipe. If the apps you're using in your recipe have Field lists (like Quickbase, Salesforce, and Netsuite), please try using the field lists and only enter the fields you need as input or output in the recipe. This will reduce the number of fields that the recipe will have to retrieve as well.


You can learn more about field lists here: http://docs.workato.com/connectors/salesforce.html#fields-list


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