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Discussions Recipe Building Recipe Error Troubleshooting
S

Saul Macht

started a topic over 4 years ago

How can I configure Salesforce Realtime Webhook Triggers to work with Trigger conditions?

Hi, I am currently in the process of building out a recipe which replies on Salesforce Webhook triggers with pre-specified trigger conditions. I am currently using the instructions at https://support.workato.com/support/solutions/articles/1000239305-salesforce-steps-for-real-time-integration-setup to setup my SFDC account as well as the Workato Salesforce trigger. 


However, even after starting the recipe, I realised that the recipe was not picking up Jobs in a realtime manner, it was only able to pick up jobs once every 6 hours, which I understand is the backup polling feature built into the Workato realtime triggers. This behaviour is strange as the recipe seems to be working fine when I configure it without any trigger conditions. Would appreciate any assistance in solving this issue.

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