Getting the following error for Infusionsoft when creating a contact:
How do I troubleshoot this?
This error is a generic error given by Infusonsoft, so unfortunately we don't have additional information for this. However, there are some steps that you can take to troubleshoot this error:
1. Rerun the job
2. Disconnect and reconnect your Infusionsoft account in the recipe and then rerun the job.
3. Check your data mapping -- ensure that your input is in the correct data type or the correct format. What I mean by this is that you should be mapping a date-type data pill in a date-type field, a number-type data pill in a number-type field, and so on and so forth. You can use formulas to transform string/text type fields into dates or numbers as needed. You can learn more about this here: https://docs.workato.com/formulas.html
4. If you are trying to create a contact with more than the basic information -- First Name, Last Name, Phone, Email -- try to create a contact with just the basic information then add a step to update the same contact with the additional fields.
Send us a ticket, we will try our best to assist you with your problem