Apologies for the delay in response on this forum post. I took a look at the ticket and saw that our support team has been corresponding with you on this issue. Let's maintain one channel of communication there to ensure no information is lost. We hope to resolve this issue with you soon.
Send us a ticket, we will try our best to assist you with your problem
kindly resolve this ticket, please consider as top priority.
We need to deliver our project to client.
We are not able to update an existing file in BOX.