Trigger by new Customer Request in JIRA Service Desk
When using the JIRA Service Desk as a trigger, It's not getting "new ticket" but all the old tickets. it would be better to add an option for the user to say "only from date XXX and afterward" like another real-time trigger.
Derrick Casantusan
Trigger by new Customer Request in JIRA Service Desk
When using the JIRA Service Desk as a trigger, It's not getting "new ticket" but all the old tickets. it would be better to add an option for the user to say "only from date XXX and afterward" like another real-time trigger.