• Documentation
  • Workato Blog
  • Product Blog
  • Return to Workato
  • Login
  • Automation Institute
  • Documentation
  • Community Forums
New Topic
Discussions Recipe Building Recipe Error Troubleshooting
J

John.Sabin

started a topic almost 2 years ago

Connection failed Failed to open TCP connection to rwm.accp.voya.net:443 (getaddrinfo: Name or service not known)

Brand new to Workato and I'm running in to an issue while trying to create my first OAuth2 (Client Credentials Grant) HTTP connection. I'm trying to connect to an IBM Application called Engineering Workflow Manager and I'm getting an error message: 


Connection failed

Failed to open TCP connection to rwm.accp.xxxx.net:443 (getaddrinfo: Name or service not known)



Marlon Muela

said almost 2 years ago

Hi John,


Please check our docs on how to create a connection using HTTP: https://docs.workato.com/developing-connectors/http-v2.html#http-setup-documentation


In addition, please also check if you authentication is configured properly. You can test it first in Postman and see if the connection is successful or the error is reproduced.

Login to post a comment

Still can't find your solution?

Send us a ticket, we will try our best to assist you with your problem

Documentation
Developer's Library
Tutorials
eBooks
Product Hour
Product Blog
Workato Blog
Product updates
Customer Stories
© Workato 2022   Privacy   Terms   +1 (844) 469-6752
  • Documentation
  • Workato Blog
  • Product Blog
  • Solutions
  • Forums
  • Tickets
  • Log in
  • Return to Workato
Topic views count