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Solution home Troubleshooting QuickBooks Online

QuickBooks Error: API Error: Request has invalid or unsupported property

Modified on: Tue, Sep 27, 2016 at 9:47 PM

Error: 

QuickBooks: API Error: Request has invalid or unsupported property

 




What does this mean?: 

In this particular instance, the recipe failed at step 6 when it tried to create an Invoice in QuickBooks. In this case, the description, which is a compulsory field for a QuickBooks Invoice Line Item, is not passed in any value. This can happen for the following reason and solutions


  1. No output pill was mapped for the step
  2. The output pill mapped does not contain any value:


Solution: 

Go back to the recipe, and check the field of the step with the error.  If no output pill was used in the mapping of the field, simply drag and drop one from the data tree on the right. If there was a mapping of an output pill, check to see the data of the pill used by clicking on it twice. In this case, the output pill was from the Salesforce Opportunity in the Trigger Step. Check Salesforce to see if the Opportunity Description was indeed filled up. If it is not, make the field a compulsory field so that it is always filled OR change the mapping. Use another output pill from the same step or even a different step. Alternatively, you can also add text within the input field mapping or use formulas.


 



Have a question? Join our bi-weekly Expert Hour to get help from our Experts. Alternatively, you can find similar questions in our Q&A (Recipe Errors) Forums or Start a New Topic.



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