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Solution home Troubleshooting Xero

Xero Error: A validation exception occurred; Payments can only be made against Authorised documents; Payment amount exceeds the amount outstanding on this document"

Modified on: Wed, Apr 26, 2017 at 10:22 AM

Error: 

A validation exception occurred; Payments can only be made against Authorised documents; Payment amount exceeds the amount outstanding on this document"


What does this mean?: 

This could mean that your payment was incorrectly applied, such as trying to apply a payment with an invoice with the status "DRAFT", or if the invoice to be paid was generated without a unit amount or quantity specified, leading to a $0 amount invoice.


Solution: 

You can check out Xero's helpdesk for more information on how to solve this issue, and make changes to your recipe accordingly. 


Have a question? Join our bi-weekly Expert Hour to get help from our Experts. Alternatively, you can find similar questions in our Q&A (Recipe Errors) Forums or Start a New Topic.


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