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  • How to search based on custom object and custom fields in Salesforce?
    Tue, Jul 2, 2019 at 3:41 PM - To search based on custom objects and/or fields, you will need to use the Search Object Actions. Using this action, you will be able to select any object or any field, including custom ones, that are in your Salesforce account. If you do not see the field you are looking for, there could b...
  • Understanding Salesforce IDs
    Tue, Jul 2, 2019 at 3:44 PM - Many people encounter issues when mapping data into Salesforce input fields, especially when the field requires an 'ID'. This may be an Account ID, a Record ID or a Parent ID.  Although Workato allows you to 'Find by name', let us still review some of the basics of Salesfor...
  • Connecting a recipe to Salesforce Sandbox.
    Thu, Aug 31, 2017 at 6:45 AM -  are isolated from your Salesforce production organization, so operations that you perform in your sandboxes don’t affect your Salesforce production organization, and conversely. Sandboxes are nearly identical to your Salesforce production organization. For a list of differences, see Sandbox Set...
  • Improving SOQL Query performance with Indexed fields
    Wed, Aug 10, 2016 at 2:48 PM - Salesforce Object Query Language (SOQL) queries can be very practical if written efficiently. However, some queries can have extremely long execution times, especially when run on non-indexed fields. These are called non-selective queries. ...
  • Working with Attachments in Salesforce
    Thu, Aug 18, 2016 at 5:44 PM - SOQL Query for Attachments-- To get Salesforce data for any attachment type objects, you can perform an SOQL query using the Schedule object query trigger for Salesforce. Here is a list of attachment objects you that you can get information on: ...
  • Salesforce: Request Time-Out & Understanding Salesforce Custom Indexes
    Fri, Oct 21, 2016 at 2:38 PM - When searching for an non-indexed field object in Salesforce, some user might encounter a "request time out" error from Salesforce. This could be due to the system taking too long to find the requested object.  In Salesforce, some fields are indexed and are "given higher ...
  • Salesforce: Real-time trigger not working
    Fri, May 31, 2019 at 1:29 PM - When setting up the real-time trigger, you will need to follow these steps for it to work. However, you may still encounter some issues. Here are some steps to troubleshoot them.   1.    Check the endpoint URL in the Salesforce outbound message     Organisation ID must be correct. To obta...
  • Downloading and uploading attachments in Salesforce
    Fri, Sep 16, 2016 at 11:03 AM - When working with files and attachments in Salesforce, we're dealing with binary data - the actual content of the files. To add an attachment to a Salesforce object, we have to use the Salesforce action 'create object', and select the attachment object.  we would need...
  • Salesforce Object Query Language (SOQL): Basic Syntax and Common Search Terms
    Wed, Aug 10, 2016 at 3:11 PM - Salesforce Object Query Language (SOQL) is used to search your Salesforce data for specific information. SOQL syntax consists of a required SELECT statement which may be followed by a number of optional clauses (such as TYPEOF, WHERE, WITH, GROUP BY, etc.). ...
  • App Connection: I can't find my object in the Salesforce New object trigger
    Wed, Apr 22, 2015 at 11:43 AM - If you are not connected to the app, you may not see the complete choice of trigger events and fields. This is especially true of highly customized apps such as Salesforce. There are two ways to connect to the apps.. 1. The connections choice from your profile at the top right ...
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