×
Frequently Asked Questions
Getting Started
Account related
Billing
Recipe 101 Recipe Basics Building and Modifying Recipes Formula Mode Tips and Tricks Common Use Cases General Best Practices Recipe FAQs
App Resources Amazon S3 Box Callable Recipes Concur Dropbox Eventbrite Evernote Gmail Google Sheets Google Calendar HTTP Infusionsoft Intacct Intercom JIRA LinkedIn Mail Marketo Microsoft Dynamics CRM Netsuite People Task Quickbase QuickBooks Desktop QuickBooks Online RingCentral Salesforce Scheduler (Previously: Clock) ServiceNow Shopify SurveyMonkey SQL Server Utilities Workbot for Slack Watson Tone Analyzer Workday Xero Zendesk
Partners & Developers Developer Partner Resources
Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
Formula Mode Tips & Tricks Date/Time Formulas Arithmetic Formulas Text Manipulation Formulas
Japan Articles Troubleshooting
Recipe 101 Recipe Basics Building and Modifying Recipes Formula Mode Tips and Tricks Common Use Cases General Best Practices Recipe FAQs
App Resources Amazon S3 Box Callable Recipes Concur Dropbox Eventbrite Evernote Gmail Google Sheets Google Calendar HTTP Infusionsoft Intacct Intercom JIRA LinkedIn Mail Marketo Microsoft Dynamics CRM Netsuite People Task Quickbase QuickBooks Desktop QuickBooks Online RingCentral Salesforce Scheduler (Previously: Clock) ServiceNow Shopify SurveyMonkey SQL Server Utilities Workbot for Slack Watson Tone Analyzer Workday Xero Zendesk
Partners & Developers Developer Partner Resources
Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
Formula Mode Tips & Tricks Date/Time Formulas Arithmetic Formulas Text Manipulation Formulas
Japan Articles Troubleshooting
☰ Categories
-
Zendesk : Searching ticketsThu, Nov 17, 2016 at 12:06 AM - Zendesk Search Tickets action When searching for tickets by filters, you will get a list of tickets in return that correspond to your filters. Your filters can be specific, or a combination of two or more fields. A combination of fields will result in a more narrow search, where only t...
-
Zendesk: Uploading Attachments into ZendeskMon, Jan 30, 2017 at 5:27 PM - Uploading Attachments into Zendesk Moving files into Zendesk With Workato, you will be able to upload attachment files onto Zendesk as an attachment, and provide that attachment to a ticket. This is particularly useful when syncing important screenshots or data files coming from ...
-
Zendesk : Assigning user to Organization(s)Wed, Nov 16, 2016 at 11:54 PM - Allocating Organization membership Assigning New user/Reassigning existing user to Organisations One of the more prominent feature of Zendesk is the distribution of tasks based on workplace environment for each user. When performing syncs between Zendesk and other application, it is co...
-
Zendesk : Bulk ticket updatesSun, Nov 20, 2016 at 8:53 PM - Updating a batch of existing tickets There can be various situation where tickets of a certain type, belonging to one organisation, or applied of a certain tags, need to be updated. Whether is a reassignment, a broadcasting comment, or simply closing these tickets, updating each tick...
-
Zendesk : What is User IdentitySun, Nov 20, 2016 at 10:49 PM - What is User Identity In Zendesk, each user may be assigned with multiple "identities", pieces of information or profiles that will put you in contact with the person. Examples of such user identities are : email, Twitter, Facebook, Google, etc. List User Identities In ...
Still can't find your solution?
Visit our forums to search for answers, or post your own questions.