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  • How do I purchase a Workato Plan?
    Mon, Jul 1, 2019 at 2:53 PM - If you are currently a trial user, in your Workato account, click on the "Subscribe" button on the upper right of the page as seen in the following screenshot: This will redirect you to a page with our pricing plans. Once you select the plan you want, you will be prompted to ...
  • What payment methods do you accept?
    Tue, Apr 28, 2020 at 7:00 AM - We primarily accept payment by ACH. If you require invoice billing, you can contact us at accounts@workato.com.
  • Does Workato allow for invoice billing?
    Mon, Jul 1, 2019 at 2:51 PM - Invoice billing is only available for Professional and above annual plans. For inquiries, contact 1-844-469-6752 or email account@workato.com
  • Billing FAQ: How do I update my credit card information on Workato?
    Mon, Jul 1, 2019 at 2:54 PM - Go to your settings page, and click on subscriptions. You will then see an option that says: Change card. Clicking on it will trigger a pop-up for you to update your credit card details. 
  • How do I change the billing email
    Mon, Jul 1, 2019 at 2:51 PM - If you would like your invoices or receipts to be sent to a different email address, please contact us at accounts@workato.com.
  • How do I view my past receipts?
    Mon, Jul 1, 2019 at 2:51 PM - All receipts should have been sent to your billing email. By default, this is your Workato account email, unless you have contacted our Accounts & Billing team to change this. If you need this resent, or if you need to change the email address to which the receipts are sent, please contact u...

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