Quickbooks - Update invoice does not allow to update lineitem

Hi,

This is for the customer "Art of Vacationing". The scenario is to sync invoices from SalesForce to QBO. When the invoice amount is updated in SalesForce, we are not able to update the invoice lineitem in QBO. We either need capability to update existing lineitem or delete existing lineitem (so that we can delete the lineitem and add new lineitem). Otherwise, if we have support to delete invoice, we can delete the invoice and create a new invoice.

Regards,
Yogesh P

Phuong Nguyen

said almost 3 years ago

Hello,

Thanks for making the post! I will definitely check with my team to see if there is any possibility we can develop such capabilities or come up with a workaround. I will update you here if there is any news.

Meanwhile, I will categorise this post as an Application Enhancement Request, and you are requesting for the following actions in Quickbooks:

Update lineitem
Delete lineitem

Do let me know if I have missed out anything :)

Phuong M. Nguyen

Customer Success

Workato

Yogesh P

said almost 3 years ago

Hi, Can you please let me know when can I expect this change?

Phuong Nguyen

said almost 3 years ago

Hi Yogesh, thanks for the request. Our product team will be looking into the request and prioritise it accordingly. Unfortunately, we are not able to provide you with a timeline. However, if you follow this topic, you will receive a notification whenever there are any updates.

Happy Holidays!

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