Thanks for making the post! Just to make sure we understand your requests fully, could you also tell us in more details about the use case that you have in mind?
The use case I'm looking for is automatic update of Cases in NetSuite when tickets are updated in FreshDesk.
Hi stanos. Thanks for the reply! I will inform my team and update you here if there is any news.
Happy New Year!
Apologies for not getting back to you on this sooner. Were you referring to the standard object "Support Cases" in Netsuite? If so, this is something we already support. We also support creating and updating custom objects in Netsuite in case you needed it. Do try it out and let us know if you need anything else!
Send us a ticket, we will try our best to assist you with your problem