With respect to Survey Monkey, from time to time a respondent abandon the survey before completing it. Workato still picks up these incomplete responses and may return errors - for example, if a respondent doesn't complete and the integration includes the creation of a Contact where Last Name is required the recipe will fail.
It would be very helpful to be able to add a conditional action with a filter for survey status is Complete.
Hi T4 Global, thanks for sharing this scenario with us. This can be solved with the action Search Survey Response where we can search for the completed surveys and process them. I will raise this issue up with my team and update you here if there is any news.
Good news! I'd like to inform you that this has now been changed. The trigger Completed Survey Response will now only pick up responses once they had been completed and submitted. Try it out and let us know how it turns out!
Send us a ticket, we will try our best to assist you with your problem