Currently, Workato's JIRA Comment action posts as the administrator. The API allows us to choose the commenting user; can we add that option to Workato, too?
Thanks for making the request. We are putting this in our plans. Will keep you updated once we have this feature.
We found that the API does not actually support this, so we can't add it to Workato :(
Send us a ticket, we will try our best to assist you with your problem