I am just starting out with Workato to see if it will meet me nee. I am trying to create a recipe linking Github and Zendesk, but when I go to start the recipe I get the following errors:
No automatic OAuth refresh available, needs user re-authorization
I have disconnected and reconnect both connections and although they say they are connected, I still see this error.
I did nto a similar issue here (https://support.workato.com/support/discussions/topics/1000084066), however this is for Gmail, but I suspect something similar is required?
While the error messages are the same as the forum topic you link, I suspect the reason is for the issue you are facing is different.
For the Github account you have used for the connection to Workato, do you have "Owner" or "Admin" permissions in the organization you selected in teh trigger?
You need to have at least Admin access to be able to access new/updated issues in real time
Ah, I thought this account had admin access. Apologies for wasting you time.
Hey all, Im having this same issue but I am already an admin of the repo that Im trying to connect and it's still not working. Any ideas how to make this work?
Sincere apologies for the delay. Are you still facing this issue?
Send us a ticket, we will try our best to assist you with your problem