Please create a status or trust page to show application performance or downtime.
When an issue comes up it would be nice to look at that page to see if the platform is having issues.
Sorry that we don't have it documented, but we do have one! You can access it at this link: http://status.workato.com/ Let us know if there is other information you need.
Is this for the website or the platform?
The status page updates for any issues on both the website and the platform.
The status page isn't working as the site is having problems but this isn't shown on the status page.
Why isn't the status page being used? Why do you guys have a status page if you aren't going to use it?
Send us a ticket, we will try our best to assist you with your problem