No Notifications received on Workbot
No Notification-based commands running
Notifications will only be sent if it is active. One way to know is to login to your workato profile, and check that the notifications recipes are active.
Another method to check is to ask Workbot by saying help, then the name of the application, and it will show a list of available commands and its status
Workbot will usually notify you in the #general channel unless you have configured it to a separate channel
If workbot is not in the channel, you will never receive any notifications. Always remember to invite workbot if you want him to notify you!
Workbot is not invited to the channel
The current channel does not include Workbot in it. To invite Workbot to a channel simply mention Workbot by @workbot
Notifications is not turned on
Once workbot is invited, notifications are not available to be started. Simply type in the command: @workbot notifications [app name] on
(eg. @workbot notifications intercom on)
Have a question for us about Workbot? Post a question here and our community experts will take a look at it!