Creates a new Case in Salesforce for any new Issues created in JIRA
Conditions can be added to the trigger to execute this Case creation in JIRA only when the issue in JIRA meets certain criteria. This can be done with Trigger IF, with an article to assist you on that here
This recipe maintains a link between Salesforce cases and JIRA issues by inserting the JIRA Issue Key into the Salesforce Case description field. The related JIRA issue's description field will also be populated with the Salesforce Case Number.
What this recipe does
Whenever a case is updated or created in Salesforce, this recipe will sync the changes over to Salesforce related Case. This recipe searches for a matching case in Salesforce based on a Syncing Flag
The recipe will first search for a Case based on its subject containing the Summary of the JIRA issue. If no matches are found, a new Case will be created in Salesforce, and the issue will be updated with the Salesforce Case Number in the Description field
From: determine the date from which we should start processing closed priority issues.
Change Log :