Identify the Webhook Type
It is important that you get this correctly. Webhooks in applications all work differently, using different HTTP Methods. Different HTTP Methods translates to different Webhook behaviour. The available HTTP Methods that Workato supports are :
- GET Request
- PUT/POST with JSON Payload
- PUT/POST with XML Payload
- PUT/POST with FORM encoded payload
The correct HTTP Method to use is usually available on the application's API. For example, Eventbrite specify that its webhooks are activated using the POST action. Payload options are dependent on what kind of format are the data returned in. Conservatively, JSON would be the common standard that is used by most application's API.
When in doubt, always refer back to your application's API for support. Learn more about HTTP REAL TIME trigger here.