To create a custom wait time as an action, you should use formula mode. For example, if you want the recipe to wait 17 minutes after the recipe has triggered, you need to change the duration field to "wait until", change it to formula mode, and enter the command: 17.minutes.from_now. You can replace minutes with days and hours if you so wish. However, do take note, then when you set a time for doing such a task, it will round up to the nearest 5 minute interval. Which means to say, if you configure 17.minutes.from_now, the recipe will actually wait 20 minute. If you set it to wait for 5 seconds, it will wait for 5 minutes. This is due to the way workato processes the wait action, and the recipe will continue at each polling interval ie. 5 minutes.