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How do I terminate my Workato Subscription plan?

Mon, Jul 1, 2019 at 2:34 PM - We're sorry to see you go! But before you leave, let us know what is the issue you are facing and we'll see if we can help you. Please file a ticket here to let us know the issues you are encountering, and we will do our best to help you! To terminate your subscription, you will also ...

Why Is My Account Email Changing Unexpectedly?

Mon, Jul 1, 2019 at 2:34 PM - Sometimes, the email address that you see while using Workato may be different from the one you remember registering with. This usually happens because you logged in using something other than your default Workato credentials, such as Salesforce. If this is causing your recipes to behave ...

How do I reset my Workato password?

Thu, May 7, 2020 at 11:30 AM - On the Sign-in page, click on "Forgot password?" link, and enter your email (the one used to log into your account) on the next page when prompted. You will then receive an email with instructions about how to reset your password.

How do I manage my clients' accounts?

Mon, Jul 1, 2019 at 2:38 PM - First of all, to be able to access the managed accounts admin console, you will need to be a Workato Consulting Partner. To find out more about our Workato Consulting Partners Program, you can check out this link here. There are two ways that you can manage your client's accoun...

How do I change my account email

Mon, Jul 1, 2019 at 2:39 PM - To change your account email, simply go to Account Settings, and click on Account tab. From there, you can change your account email then click on Save. NOTE: Changes will only take effect after you click the link in the activation email sent to the new account.

I am a Workato embedded widget user, how do I get my Workato password?

Mon, Jul 1, 2019 at 2:39 PM - Set the Workato account email within the embedded widget. Launch the password recovery screen in an incognito window: https://www.workato.com/users/password/new Enter your Workato account email and submit the form. You will receive the password reset link by email. Launch the link in an...

How to change Workato account email

Mon, Apr 20, 2020 at 10:55 AM - Changing an account email in Workato is simple. Make sure that you have access to both account inbox when doing so (the old and new email addresses). Here's how to change you account email: Go to Account Settings > Account. Add the new email (make sure that you entered the correct ema...

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