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Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
Formula Mode Tips & Tricks Date/Time Formulas Arithmetic Formulas Text Manipulation Formulas
Recipe 101 Recipe Basics Building and Modifying Recipes Formula Mode Tips and Tricks Common Use Cases General Best Practices Recipe FAQs
App Resources Amazon S3 Box Callable Recipes Concur Dropbox Eventbrite Evernote Gmail Google Sheets Google Calendar HTTP Infusionsoft Intacct Intercom JIRA LinkedIn Mail Marketo Microsoft Dynamics CRM Netsuite People Task Quickbase QuickBooks Desktop QuickBooks Online RingCentral Salesforce Scheduler (Previously: Clock) ServiceNow Shopify SurveyMonkey SQL Server Utilities Workbot for Slack Watson Tone Analyzer Workday Xero Zendesk
Partners & Developers Developer Partner Resources
Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
Formula Mode Tips & Tricks Date/Time Formulas Arithmetic Formulas Text Manipulation Formulas
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Salesforce Error: 400 Bad Request: Invalid Cross-Reference KeyTue, Sep 27, 2016 at 10:17 PM - Error: 400 Bad Request: Invalid Cross-Reference Key Bad Data sent to API server What does this mean?: This happens when the field that is throwing the error was expecting a correct ID. This means that the field was given a Salesforce ID, but the ID is not the correct ob...
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Salesforce Error: 400 Bad request. errorCode: MALFORMED_ID. Wrong field is mappedTue, Sep 27, 2016 at 9:49 PM - Error: Invalid Salesforce ID value(s) for: <x> 400 Bad Request: [{"message":"<x>: id value of incorrect type:YouTest","errorCode":MALFORMED_ID","fields":["<x>""]}] What does this mean...
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Salesforce Error: 400 Bad Request: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITYTue, Sep 27, 2016 at 9:49 PM - Error: Bad request: 400 Bad Request: [{"message":"entity type cannot be inserted: Campaign","errorCode":"CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY","fields":[]}] What does this mean?: This error is generated when you have no acc...
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Salesforce Error: 400 Bad Request: [{"message":"No such column 'Expiry_Date__c'Tue, Sep 27, 2016 at 9:50 PM - Error: Bad request: 400 Bad Request: [{"message":"No such column 'Expiry_Date__c' on sobject of type Account","errorCode":"INVALID_FIELD"}]; Error ID 75c97682-19d5-4575-b237-388522ae94b6 What does this mean?: ...
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Salesforce Error: 401 Unauthorised : Invalid Session IDTue, Sep 27, 2016 at 9:50 PM - Error: 401 Unauthorised : Invalid Session ID What does this mean?: This error means that there is an expired session in your Salesforce. It may due to your connection has been invalidated or it has not been given the access to API. Solution: Reconnect ...
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Salesforce Error: 404 Resource not foundTue, Sep 27, 2016 at 9:50 PM - Error: 404 Resource not found What does this mean?: This error comes from some older recipes using deprecated actions. Solution: Try to refresh the action by deleting the current action, 'search for a contact' in this case and replace with ...
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Salesforce Error: Custom field is not present. Custom fields are not showing upTue, Sep 27, 2016 at 9:50 PM - Error: Custom field is not present What does this mean?: When you are copying recipes built by another user, it is possible that they had custom objects or custom fields added to standard objects that your salesforce does not have. Solution: You could fix thi...
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Salesforce: Unknown data field - Unable to find Custom Field for Salesforce object in RecipeThu, May 4, 2017 at 1:01 PM - When configuring your recipe using Custom Fields, users may sometimes encounter problems: 1) Unable to see custom fields associated with your Salesforce object 2) Unknown data field error To troubleshoot this, you need to do the following: 1) Verify that you have connected to the c...
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Salesforce Error: Entered email id is not valid, Incorrect format, Input data too bigTue, Sep 27, 2016 at 9:51 PM - Error: Entered email id is not valid, Incorrect format, Input data too big What does this mean?: Here are some possible reason for these errors: Entered email id is not valid. The format of the email address entered is not valid. Incorrect fo...
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Salesforce Error: Input required for field or Required field missingTue, Sep 27, 2016 at 9:51 PM - Error: "Input required for field #{field_name}" "Required field missing" Salesforce requires that certain fields be mandatory. For example, if you are creating contacts, last name is mandatory. Workato will impose the same requirement...
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