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Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
Recipe 101 Recipe Basics Building and Modifying Recipes Formula Mode Tips and Tricks Common Use Cases General Best Practices Recipe FAQs
App Resources Workbot for Slack Box Callable Recipes Concur Dropbox Eventbrite Evernote Gmail Google Sheets Google Calendar HTTP Infusionsoft Intacct JIRA LinkedIn Mail Marketo Microsoft Dynamics CRM Netsuite People Task Quickbase QuickBooks Desktop QuickBooks Online RingCentral Salesforce Scheduler (Previously: Clock) ServiceNow Shopify SurveyMonkey Utilities Watson Tone Analyzer Xero Zendesk Intercom Workday Amazon S3
Partners & Developers Developer Partner Resources
Content Library Feature Updates Solution Guides Video: Tutorial Series eBooks
Troubleshooting Troubleshooting Basics Generic Errors Non-error Issues Concur Eventbrite Google Sheets Google Calendar Infusionsoft JIRA Mailchimp QuickBase QuickBooks Online Raiser's Edge NXT Replicon Salesforce ServiceNow Shopify Xero Workbot for Slack Zendesk
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Troubleshooting Step Failures - Create invoiceWed, Nov 12, 2014 at 11:44 AM - A common reason for your recipe failing at this step is: Company does not exist in QuickBooks Online Invoices must be created under a certain company, and if the company you have pinpointed out in your recipe does not exist in QuickBooks Online, your recipe will fail at this step. You...
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Quickbooks Online Error: Accounts Period ClosedThu, Nov 10, 2016 at 12:10 AM - Error: Accounts Period Closed What does this mean?: Accounts Period Closed when trying to integrate QuickBooks and Square Solution: Refer to this article link on QuickBooks help page for the solution Have a question? Join our bi-weekly Expert Hour to g...
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QuickBooks Error: Malformed Website Address formatTue, Sep 27, 2016 at 9:48 PM - Error: QuickBooks fault: {"Error"=>[{"Message"=>"Malformed Web Site Address format", "Detail"=>"Web Site URL does not have correct format. Supplied value:amp.com", "code"=>"2200", "...
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QuickBooks Error: Duplicate Name ExistsWed, Oct 19, 2016 at 1:31 AM - Error: QuickBooks API Error: Duplicate Name Exists Error What does this mean?: In Quickbooks, the display name is used as a unique identifier across Customer (also known as Donor, Tenants etc.), Employee and Vendor. As such, trying to add anothe...
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QuickBooks Error: Error 6210: Account period closed, cannot update through APITue, Sep 27, 2016 at 9:47 PM - Error: Error 6210: Account period closed, cannot update through API What does this mean?: This error means that in QuickBooks you have set a closing date, and it will not let you create/update transactions within that period. To remedy it, you have to take out ...
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QuickBooks Error: API Error: Request has invalid or unsupported propertyTue, Sep 27, 2016 at 9:47 PM - Error: QuickBooks: API Error: Request has invalid or unsupported property What does this mean?: In this particular instance, the recipe failed at step 6 when it tried to create an Invoice in QuickBooks. In this case, the description, which is a compul...
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QuickBooks Error : Invalid Account Type usedFri, Sep 16, 2016 at 12:11 AM - QuickBooks : Invalid account type used in Create Item in QuickBooks Step Error: QuickBooks Error : Invalid Account Type used What does this mean?: When creating an Item in QuickBooks, you are required to associate this newly created item with a QuickBooks account (This...
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QuickBooks Error : Object Not found. Error while accessing QuickBooks APIFri, Sep 16, 2016 at 12:13 AM - Object Not found : Error while accessing QuickBooks API Error: QuickBooks Error : Object Not found. Error while accessing QuickBooks API What does this mean?: What does this mean : This usually happens when you tried to get an object based on an ID in QuickBooks and th...
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QuickBooks Error: 784 QuickBooks API not respondingTue, Sep 27, 2016 at 9:47 PM - Error: QuickBooks API token is not responding. 784: unexpected token at: <long message> What does this mean?: This usually happens when there is an API outage on QuickBooks side, or it has some intermittent issues Solution: Keep watch of http://...
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QuickBooks Error: 403 ForbiddenTue, Sep 27, 2016 at 9:47 PM - Error: 403 Forbidden Error. What does this mean?: This error could mean that there were some connectivity issues with the app connection. Solution: Disconnect your app by going to the connections tab at the bottom of your recipe ...
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